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Old challenges remain, new ones must be addressed

BY Mark Bird
DBJ Contributing Writer

But 2004 presents a brighter overall financial picture

As the new year begins, Delta banking executives are generally expressing a significantly brighter outlook. Doubtless much of this can be attributed to the improved climate in agriculture during 2003. Farms loans are a major part of many Delta banks’ business, and the higher yields and better prices reported over the past year have done much to boost local economies and generate increased demand for loans and other banking services.

Certainly challenges remain—the robust row crop results have yet to extend to the still-struggling catfish industry, although many bankers see signs of recovery in that market as well. And like banks throughout the nation, in 2004 and beyond, Delta institutions will have to comply with a wide range of new regulations pertaining to privacy and security issues.

Alton McRee, CEO of the Federal Land Bank Association of South Mississippi, provides an overview of the agricultural rebound: “The row crop industry saw a significant boost in 2003 due to the excellent crop and weather conditions in the Mississippi Delta, along with good commodity prices and an excellent farm bill.

“The farm bill continues to provide a positive outflow of income into all sectors of the Delta economy. It has been well received by both lenders and producers, and has provided a stabilizing effect on farm income.”

The Federal Land Bank Association of South Mississippi is a cooperatively owned lending institution. McRee says the bank experienced a very good year in 2003, and continues to see high demand for good quality production ag property and recreational property.

“With the Delta being predominantly an agricultural area, what ag does drives the economy,” agrees Albert Britt with Clarksdale’s First National Bank. “We had a very good ag year in 2003, and it was probably one of the two or three best years in the bank’s history. We feel very positive about 2004.

“We’re high on Clarksdale and the Delta, and we’re doing all we can to help make it the best place to live,” he continues. “Citizens here are very focused on tourism, and the bank helps to promote Clarksdale tourism—we realize its potential for the local economy.”

Bobby Steinriede of Guaranty Bank calls 2003 a “tremendous” year for row crops. “For some, it was as good as it’s ever been,” he comments, “and 2004 also looks very promising. Guaranty Bank looks for a strong year in both growth and profits.”

The bank experienced significant growth in recent months, he reports, due to both the improved ag economy and to investment services the bank now offers. “A little over a year ago, we started Guaranty Investments in Greenville,” Steinriede explains. “Adding these services helps us to be a complete bank for our customers.”

Says Joe Ricotta with Community Bank in Indianola,” With current economic conditions here, we’re very optimistic about 2004. After a bumper crop last year, cash is flowing back into the economy.”

As a prominent ag production lender, the bank should experience above-average growth this year, he adds. “Prices have held up, and that has made a huge impact on farmers’ ability to pay off old debt and start planning for needed expenditures.”

Community Bank is aggressively seeking new customers, says Ricotta, with marketing efforts that highlight the one-on-one relationships and quick decisions that the bank offers.
Jefferson Bank in Greenville is also primarily an ag lender, and Senior Vice President Bing Barner foresees an even better ag year in 2004. “With row crops making progress, and catfish getting better, we’re fairly confident.”

He adds, however, “You don’t see many ag lenders really gaining or losing customers. It’s hard to come up with new ag customers—although we have picked up several recently. So expansion is difficult.”

While many Delta banks are reporting increased popularity of internet banking, Barner says Jefferson Bank has not noticed a particular interest in online options among its agricultural customers.

“The ag outlook for the Delta is better than it’s been in several years,” agrees Bryan Jones with Bank Plus in Yazoo City, “and we’re seeing some other good opportunities in the Yazoo City area. We’re working to develop a new industrial park site, and we hope to see some of the satellite Nissan suppliers locate in Holmes County.

“The Nissan plant has been great for Bank Plus as a whole,” he continues. “We’re very fortunate to be their banking partner.”

“Our hats are off to our state and federal officials for their efforts that led to the new farm bill,” says Sells Newman, Senior Vice President of Marketing and Legislative affairs for First South Farm Credit. “I hope consumers recognize how Washington and our state delegation recognized the needs of our ag industry in lean times. The farm bill is something that will still be there as we move into the future—something we can depend on when continuing to make loans to farmers.”

First South now offers farm real estate loans, Newman reports. “We’ve very competitive, and have been able to get business from a lot of people looking for land for hunting or timber use. Because the ag lending field is so narrow, competition is good for all, and we welcome it. The more banks out there which can make these types of loans, the better the opportunities for people to get the loans they need.”

Growth in agricultural lending is not the only positive sign in Delta banking—many banks in both large and small Delta communities are reporting expansion of products and services, physical expansions into new areas, and an increased acceptance of electronic transactions.
The past year has been a busy one for State Bank and Trust, which has opened two new offices, and relocated their branch in Webb to a new building. Clay McWilliams also reports that new banking technologies are gaining in acceptance.

“Online banking is definitely growing,” he says, “as people get more comfortable with computers. Convenience now seems to be the main thing in banking for many people. There is also more use of debit cards and electronic transfers.

“Most of our growth is coming from existing customers as their businesses grow,” he adds. “Many companies are having to go outside their traditional territories to expand their business, so being a statewide bank helps us help them keep their accounts together.”

At Cleveland Community Bank, Ronnie Vaughan reports that loan demand has been quite strong. “We had a good year in 2003, and expect another good one if the economy continues to improve.

“There are some good prospects for new industry in Cleveland, and new jobs will certainly benefit the community,” he comments. Cleveland Community Bank has been in business for 90 years, he points out, and retains a loyal customer base, even in an increasingly competitive environment.

Observes George Jarman with AmSouth Bank in Greenwood, “While the house refinancing boom is mostly behind us, there are still opportunities for people to save money by refinancing. I look for interest rates to stay low.

“The Delta economy still lags behind other regions,” he continues. “Everyone is focused on creating job growth, and of course more jobs mean more growth opportunities for area banks.”
One of the Delta’s newest banks, Covenant Bank in Clarksdale, celebrated its third anniversary last fall. Chairman and CEO Willis Frazer says, “We are very pleased with our progress in Coahoma and Tunica counties. Customers have responded very favorably in both loans and deposits, and we’re excited about the outlook for 2004.”

Adds President Freddie Britt, “There’s the beginning of a real housing market in Tunica County, which is what is needed for the second phase of development to begin. The state’s largest residential builder is already working in Tunica.”

Covenant Bank is already ahead of their five-year business plan, Britt reports. A branch expansion study is underway in five counties, and he says the bank hopes to locate at least one new branch by the end of the year. A recently formed holding company, Covenant Financial Corporation, will assist in expansion plans, adds Willis Frazer.

The Bank of Yazoo City has expanded into the Jackson metropolitan area, according to Phil Williams. “This has allowed us to expand our market, and meet the needs of metro customers who are looking for the type of bank relationship we offer.

“While certainly the whole region is affected by the health of agriculture, it is not the major part of our lending activity. We do a lot of consumer and residential lending, and I expect that will remain flat or perhaps rise slightly in 2004. The second phase of the federal prison here in Yazoo City is expected to create around 350 jobs—that may trigger an increase in loan demand.”

At Citizens Bank and Trust in Marks, Frank Sibley reports that a five-year plan is nearing completion. “We’ve met our goals, and are looking now at our next five-year strategic plan,” he comments.

The bank is consolidating some services and outsourcing others,” Sibley says. “We’re in the process of enhancing our telephone banking, and plan to offer internet banking this spring.

“Our loan growth has stayed good,” he continues. “Being service-oriented is one of our strengths, and another is that each of our branches operates independently—the officers don’t have to contact the home office for decisions.”

In Drew, Delta Southern Bank—like many local businesses—is focused on the revitalization of downtown, says Branch Manager and bank Vice President Robert Simpson. “Our parent company supports the Main Street Program efforts, and we’re working hard to help small businesses get started,” he comments. “Downtown Drew looks good, and opportunities will continue to come as buildings are renovated—we see a real potential for increased small business loans.”

Simpson adds that the Drew branch has experienced growth in each of the last two years, but that a primary challenge is finding new commercial accounts, just as a challenge for the town is attracting new industry.

The Bank of Anguilla celebrates its 100th anniversary in 2004, an event that will be commemorated in the bank’s promotional efforts throughout the year, says Fred Miller.

“We’re primarily an ag lender, and many of our customers came out of 2003 with as good a year as they’ve ever had,” he reports. “In Sharkey County, we saw perhaps the best yields in over a decade.

“The catfish industry has been a tremendous worry, but we’re seeing some rebound, with supply and demand numbers looking much more favorable.”

He adds that while lack of manufacturing and high unemployment are still contributing to economic woes in Sharkey and Issaquena counties, there is a general sense that “things are coming together.”

Also celebrating its 100th anniversary this year is the Bank of Benoit. Alice Herbison comments that such a milestone demonstrates how a small bank can survive, even in such a volatile economic climate as that of the Delta.

“People still like doing business with hometown banks, because of the personal service and the belief that we can cater better to their needs,” she says. “In fact, we have picked up customers from larger banks—people who are looking for a higher level of service, and like the fact that they don’t have to go through so many channels for loan decisions, for example.”
Delta banks are, of course, affected by the challenges faced by the communities in which they operate—ongoing challenges such as creating new jobs and attracting new industry. Beyond these are operational challenges created by regulations that are the result of the Patriot Act and other post-September legislation—regulations that address privacy, security, and consumer protection issues.

The Butler, Snow, O’Mara, Stevens law firm in Jackson assists banks in regulatory matters. Ed Wilmesherr says 2004 looks to be a busy, active year in the regulatory arena.

“The Fair Credit Reporting Act has been reenacted and includes a number of consumer protection issues,” he comments. “The Check 21 law (which gives digital images the same legal clout as original documents) will have a significant influence, especially from an operational standpoint.” He adds that proposed legislation would require banks to notify all affected customers if bank systems that guard customer information are breached.

Among the most important changes in Delta banking in the near future will be the result of the Check 21 Act, says George Steen with Cleveland State Bank. “It is legal now for banks to provide only a digital image of a check,” he explains. “Over the next few years, people will see far fewer original check documents being returned. While a lot of banks do imaged statements now, you’ll see a big increase in the next couple of years, even among smaller and community banks.”

He characterizes these changes as among the most significant in banking in recent years, a shift as major as the change to account-coded checks and later, direct deposit.

As Ronnie Vaughan points out, “Because of privacy issues, opening of new accounts now has to be done in person. If there are multiple people on the account, all of them have to come in, and the bank must do background checks on each of them. While privacy issues are mainly affecting customers, they have also added to costs for the banks.”

Adds Alice Herbison, “It definitely takes more time to open an account—you really have to prove you are who you say you are. And this also applies to existing accounts when you do something new, like open a CD, for example.”

Says Clay McWilliams, “It’s hard for a lot of people to understand the regulations. Most people come into a bank and deal with people they know, and they expect to be recognized. They just don’t like all the paperwork the bank must now complete to comply with regulations.”

Bobby Steinriede comments, however, that most people understand the need for increased paperwork if the regulations are fully explained to them. “We make it clear to them that this is not the bank, it’s federal regulations. In the end, they realize that it’s for their safety and for the safety of their assets.”

Guaranty Bank is also heavily involved in the catfish industry, and Steinriede says that this sector still presents challenges for 2004. “The industry experienced some really low prices, but is showing signs of recovery. People need to realize how important the catfish industry is to the Delta.”

States Phil Williams, “Manufacturing is still awfully weak. We hope the new state administration can attract new jobs to the Delta. Being from Yazoo himself, I know the governor understands the challenges we face.

“Low interest rates are also affecting us,” he continues. “It’s going to be a bit of a challenge to keep interest rates spread and profits ups. As the economy heats up, perhaps interest rates will rise.”

Albert Britt agrees that dependence on net interest margins presents the biggest challenge to community banks. “We’re not as diversified as other banks, so we really have to address the challenge of keeping those margins up.”

In this new year, Delta banks will continue to offer a blend of hometown personal service and the newest technology options in banking transactions. They will change many of the ways in which they operate to embrace those new technologies, and to provide greater security for their customers. And as the likely continued improvement in the agricultural sector strengthens many local economies, not only will the banks share in that improvement, but will also play a major role in sustaining it.

Doug Springer, president of Merchants and Farmers Bank, agrees that a big challenge over the coming year is managing net interest margins. “We’re expecting interest rates to rise,” he comments, “although it may not happen until the forth quarter, after the elections.” Sources of funding are also a challenge, he adds, as investors look at their options for taking money from banks and investing them elsewhere.

The bank has been expanding into new markets, Springer reports. “We opened a location in Olive Branch in February, and we’ve already seen over $26 million in loan growth,” he says, adding that other Desoto County branches are planned. The bank has also expanded into Madison County.

The merger last year of the Bank of Ruleville and Delta Bank and Trust in Drew, and an affiliation with Southern Development Bancorporation, created the Ruleville-based Delta Southern Bank. Says Sam Denton, “The Bank of Ruleville had served this area since 1902, and the affiliation with Southern has only enhanced our ability to serve the changing needs of 21st century customers.

“We were only the second bank in Mississippi to be awarded certification as a Community Development Financial Institution (CDFI) by the U. S. Treasury Department,” he points out. CDFI’s work to expand the availability of credit and other financial and economic development services in rural areas, Denton explains. DBJ



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Delta Business Journal
P.O. Box 117 • 125 South Court Street • Cleveland, MS 38732
Tel: (662) 843-2700• Fax: (662) 843-0505
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